Take your next career step at ABB E-Mobility with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. We are seeking a Solutions Architect Salesforce Sales Cloud (CRM) to support our business in delivering scalable, user-centric enhancements to our Salesforce Sales Cloud platforms supporting our global multi-cloud product manufacturing and services operations. This Solutions Architect role focuses on business analysis, solution design, solution delivery coordination, and collaboration with internal stakeholders and external Salesforce implementation partners. The Salesforce Sales Cloud Solutions Architect will play a key role in translating business needs into functional requirements and ensuring successful implementation without overlapping product ownership responsibilities.

In this role your main accountabilities will be:

• Serve as a strategic advisor and primary point of contact for Salesforce Sales Cloud and related multi-cloud solutions across Sales, Service, Marketing, CPQ, and Partner Portals.
• Partner with business stakeholders to gather requirements, identify pain points, and translate needs into scalable Salesforce and SAP-integrated solutions.
• Lead the design, configuration, and delivery of new Salesforce Sales Cloud capabilities and continuous process improvements.
• Evaluate solution options (build vs. buy) and ensure alignment with lead-to-cash, quoting, contracting, and service operations processes.
• Act as the bridge between business, IT, and external Salesforce partners to ensure high-quality, compliant, and timely solution delivery.
• Oversee testing, release readiness, and data governance to maintain integrity between Salesforce and SAP systems.
• Monitor system performance, manage support tickets via Azure DevOps, and drive ongoing optimization and partner accountability.

To make the above work, we need a sales leader with:

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• 8+ years of experience in Salesforce Sales Cloud analysis, design and configuration and other relevant business systems - with career progression into architecture roles
• Hands-on experience with Salesforce Sales Cloud and integration to SAP S/4 HANA
• Understanding of customer master data architecture and Salesforce governance.
• Proven ability to gather and document business requirements and translate them into functional/technical designs.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and collaboration skills across business and technical teams.
• Experience with Agile delivery practices and tools such as AzureDevOps.
• Ability to work independently and manage multiple priorities in a hybrid work environment.

What’s in it for you? 

Work with the best specialists in their field, in a diverse environment with unparalleled global reach. Feel inspired by our fast growth. You will have the accountability to own your part in enabling a future of sustainable and efficient mobility. You can also count on a competitive compensation package in line with your capabilities and experience. Diversity, inclusion, and equal opportunities are at the core of what we do. We celebrate different experiences and perspectives, and we aim to empower everyone in the creation of sustainable solutions for people all over the world. Our individual differences make us successful.  

About ABB E-Mobility  

ABB E-mobility is a world leader in EV charging technology and a partner of choice for the world’s biggest electric vehicle OEMs and nationwide EV charging network operators. With a strong R&D pipeline, our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – means we are actively enabling the future of E-Mobility, not just predicting it. 

Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Remote