Take your next career step at ABB E-Mobility with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. The User Account Manager (UAM) is responsible for managing and supporting user access across ABB E-Mobility’s portfolio of enterprise applications and systems. This role combines account lifecycle management with application support, troubleshooting, and cross-team collaboration.

The position requires a balance of technical knowledge, problem-solving ability, and stakeholder communication skills. The UAM ensures that users can securely and efficiently leverage IT systems while aligning access with compliance, operational, and business requirements.

Target Salary Range: $80,000-98,000 Annual

In this role your main accountabilities will be:

• Administer user accounts, roles, and permissions across enterprise applications, ensuring compliance with security and governance policies.
• Provide day-to-day application support related to user access, configuration, and permissions.
• Partner with business stakeholders, IT teams, and vendors to resolve access issues, translate business needs into technical requirements, and improve user experience.
• Maintain and update documentation for account processes, system configurations, and access models.
• Participate in application onboarding, upgrades, and migrations, validating access and supporting transition activities.
• Conduct periodic access reviews, reporting, and audits to meet regulatory and security standards.
• Support user onboarding and offboarding processes, ensuring timely and accurate provisioning of accounts.
• Collaborate with cross-functional IT teams on integration projects, ensuring access and identity components are addressed.
• Assist with incident, request, and change management activities in line with ITIL practices.

To make the above work, we need a skilled IT professional with:

• 7–10 years of experience in IT support, application administration, or identity management.
• Strong background in IT infrastructure and application integration, with the ability to troubleshoot across systems and platforms.
• Familiarity with enterprise systems such as ERP, HRIS, or MES applications.
• Proven ability to work with senior business stakeholders and technical teams, translating requirements into actionable solutions.
• Strong documentation, process, and communication skills.

Preferred Qualifications include:

• ITIL Foundation or equivalent process-driven IT experience.
• Familiarity with SAP SuccessFactors, SAP Fieldglass, or other HR/enterprise applications.
• Experience supporting VMware, Intune, or other enterprise management platforms.

What’s in it for you? 

Work with the best specialists in their field, in a diverse environment with unparalleled global reach. Feel inspired by our fast growth. You will have the accountability to own your part in enabling a future of sustainable and efficient mobility. You can also count on a competitive compensation package in line with your capabilities and experience. Diversity, inclusion, and equal opportunities are at the core of what we do. We celebrate different experiences and perspectives, and we aim to empower everyone in the creation of sustainable solutions for people all over the world. Our individual differences make us successful.  

About ABB E-Mobility  

ABB E-mobility is a world leader in EV charging technology and a partner of choice for the world’s biggest electric vehicle OEMs and nationwide EV charging network operators. With a strong R&D pipeline, our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – means we are actively enabling the future of E-Mobility, not just predicting it. 

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