ABB E-Mobility is building a standalone IT organization to support manufacturing, R&D, and commercial operations across Europe and the US. We are looking for a hands-on, highly versatile IT Systems Engineer who will act as the primary IT presence at our San Giovanni Valdarno site.

This is a broad, high-impact role for someone who enjoys variety, ownership, and visibility. You will work across endpoints, infrastructure, networking, automation, and executive support, often in the same week. The role requires strong technical competence, excellent judgment, and the professionalism to operate confidently in executive-facing environments.

This role reports to the Head of IT Infrastructure.

In this role your main accountabilities will be:  

• Provide Tier 2/3 end-user support across Windows, macOS, and Linux, including white‑glove support for C‑level executives

• Serve as the on‑site IT owner for the SGV location, ensuring reliable and professional IT services
• Administer endpoint management platforms (JAMF, Intune) across the full device lifecycle
• Own and support video conferencing systems, meeting rooms, and live executive events with zero tolerance for disruption
• Troubleshoot and maintain networking and infrastructure components (LAN/WAN, Wi‑Fi, VPN, firewalls, virtualization)
• Support Microsoft 365 services and related SaaS platforms
• Develop scripts and automation to streamline IT operations and reduce manual effort
• Lead and execute local and regional IT projects, including infrastructure refreshes and greenfield builds
• Produce and maintain clear technical documentation, runbooks, and standard operating procedures
• Collaborate closely with global IT teams, vendors, and internal stakeholders during IT separation and growth initiatives

To make the above work, we are looking for a senior professional who has a strong customer-service mindset, composure under pressure, and ownership mentality. Other essential requirements:   

• 8+ years of hands-on IT experience with strong breadth across endpoints, infrastructure, and cloud services

• Proven experience supporting both Windows and macOS in a corporate environment
• Solid networking fundamentals (routing, switching, firewalls, VPNs, wireless)
• Experience with endpoint management tools (Intune required; JAMF strongly preferred)
• Good working knowledge of Microsoft 365 administration
• Practical scripting experience (PowerShell, Bash, Python, or similar)
• Experience supporting AV/VC systems and executive-facing meetings or events
• Fluent English (written and spoken), comfortable interacting with senior leadership
• EU work authorization and availability for on-site work in San Giovanni Valdarno

About ABB E-mobility  

ABB E-mobility is a world leader in EV charging technology and a partner of choice for the world’s biggest electric vehicle OEMs and nationwide EV charging network operators. With a strong R&D pipeline, our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – means we are actively enabling the future of E-Mobility, not just predicting it. 

What We Offer

• A genuinely interesting and complex technical environment, spanning manufacturing IT, cloud, and OT-adjacent systems
• High ownership and autonomy, this is not a ticket-queue role
• A small, skilled team where your contributions are visible and valued
• Regular interaction with senior leadership and exposure to global operations
• The opportunity to help shape and mature a growing standalone IT organization
• Competitive compensation and benefits aligned with the local market