Take your next career step at ABB E‑Mobility with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. We are looking for a Customer Quality Engineer in our plant in San Giovanni Valdarno.
Your Responsibilities
- Analyze the performance of the global installed base of charging solutions and communicate insights to customers and internal stakeholders
- Lead structured problem solving using 8D / 5‑Why, collaborating across functions to identify root causes and define hardware and software containment, corrective and preventive actions
- Drive continuous improvement through process optimization, enhanced testing strategies, and increased product quality and reliability
- Support global development projects by ensuring adherence to quality standards, best practices, and effective risk‑mitigation actions
- Coach and support project teams in customer issue resolution and quality risk assessment, contributing from early product development stages to standards review, deviation assessment, lesson‑learned implementation, and failure prediction initiatives
Your Background
- Master’s degree in Electronics, Electrical, Automation, Mechatronics, or Computer Science Engineering
- Good written and spoken English, with a collaborative, solution‑focused mindsetInterest or experience in programming (C, C++, Python, SQL)
- 2+ years of experience in engineering, R&D, service, or quality roles in electronic or electrical environments (automotive is a plus)
- Knowledge or interest in power electronics, digital hardware, circuit theory, and laboratory measurement instruments
- Availability for occasional international travel (approximately 5%)
- Develop and deliver containment actions within 48 hours of quality issue identification
What’s in it for you?
Work with the best specialists in their field, in a diverse environment with unparalleled global reach. Feel inspired by our fast growth. You will have the accountability to own your part in enabling a future of sustainable and efficient mobility. You can also count on a competitive compensation package in line with your capabilities and experience. Diversity, inclusion, and equal opportunities are at the core of what we do. We celebrate different experiences and perspectives, and we aim to empower everyone in the creation of sustainable solutions for people all over the world. Our individual differences make us successful.
About ABB E-Mobility
ABB E-mobility is a world leader in EV charging technology and a partner of choice for the world’s biggest electric vehicle OEMs and nationwide EV charging network operators. With a strong R&D pipeline, our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – means we are actively enabling the future of E-Mobility, not just predicting it.