Job Description
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Service Warehouse Back-office Specialist
Job Location: 
Department:  Inbound, Duties & Warehousing
Work Model:  On Site
Full-Time/Part-Time:  Full Time
Contract Type:  Temporary
Job Req ID:  1845
Join our Operations team and play a key role in ensuring the availability of spare parts and service kits by coordinating production schedules, inventory accuracy, and material availability. We are looking for a proactive and detail-oriented professional who thrives in a dynamic environment, enjoys collaborating with cross-functional teams, and is committed to delivering excellent service to both internal and external customers.

 

Your Responsibilities

  • Spare Parts and Kit Production Scheduling: Create and maintain a detailed production schedule based on subassemblies and service spare parts  plans, release manufacturing work orders, release manufacturing work orders and perform bi-daily material feasibility analysis to meet production and service delivery timelines, monitor schedule compliance, identify root causes for deviations, and implement corrective actions. For missing materials coordinate material transfers from other warehouses or provide input to buyers.
  • Inventory management: perform root cause analysis on stock mismatch resulting from 3PL daily cycle count and delta stock report consulting SAP and WMS system, and perform SAP adjustments according to internal inventory procedures. Weekly check of pending open Stock Transfer Order and Delivery notes and resolution.
  • Support on service item returns: daily support to external service warehouse for return of broken parts
  • Daily relationship: Spare Parts Team, Service Team, Service Quality Team, Production Team, 3PL Team

 

Your Background

 

  • Bachelor’s degree or High School diploma
  • Good command of English (written and spoken)
  • Strong knowledge of MS Excel and familiarity with SAP
  • Experience with WMS systems
  • Customer-oriented mindset, strong prioritization skills, curiosity, flexibility, teamwork and collaboration

 

What’s in it for you? 

 

Work with the best specialists in their field, in a diverse environment with unparalleled global reach. Feel inspired by our fast growth. You will have the accountability to own your part in enabling a future of sustainable and efficient mobility. You can also count on a competitive compensation package in line with your capabilities and experience. Diversity, inclusion, and equal opportunities are at the core of what we do. We celebrate different experiences and perspectives, and we aim to empower everyone in the creation of sustainable solutions for people all over the world. Our individual differences make us successful.  

 

Compensation Package 

 

The employment framework is based on the National Collective Labour Agreement (CCNL) for the Metalworking Industry, with an indicative level of C2/C3 and a minimum gross annual salary starting from € 29.000,00.The specific level and compensation package will be defined based on the outcome of the selection process (including experience, skills set, and role fit), in accordance with objective, transparent, and gender-neutral criteria, in line with pay equity and equal opportunity principles.The total compensation package will also includes a variable bonus linked to individual and company targets.   

 

 

About ABB E-Mobility  

 

ABB E-mobility is a world leader in EV charging technology and a partner of choice for the world’s biggest electric vehicle OEMs and nationwide EV charging network operators. With a strong R&D pipeline, our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – means we are actively enabling the future of E-Mobility, not just predicting it. 
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Information at a Glance

Operations

Welcome to Operations, where strategic supply chain management and operational excellence meet. Our teams focus on supply chain strategy, vendor partnerships, and KPI tracking to ensure cost-effective operations. We manage transitions to mass production and fulfill European and North American demand from our factories in San Giovanni Valdarno, Italy and Phoenix, USA whilst optimizing the global value chain. Within Operations advanced capabilities drive quality standards and continuous improvement, while HSE ensures safety and environmental compliance. Warranty management and PMO lead operational projects aligned with strategic goals.